Digital literacy
This unit teaches you to answer a research question with a digital artefact. You learn to locate credible information quickly with advanced search operators (AND, OR, NOT, quotation marks, site:, filetype:), to structure an artefact as introduction, methodology, findings and conclusion, and to choose digital tools such as Word, PowerPoint, Excel, Tableau and Canva to communicate results. It ends with the five-step process for creating an artefact and with reflection and self-assessment.
Learning outcomes (1)
- Create an artefact that answers a research question, communicates results and conclusions through digital resources or tools.
IntroductionResearch, research questions and digital artefactsOften examined
You already search the Internet for homework and news. Research is the organised version of that habit. It is the process of investigating a specific question or topic by systematically gathering, analysing and interpreting information. It helps you solve problems and answer questions effectively.
- Research
- The process of investigating a specific question or topic by systematically gathering, analysing and interpreting information.
- Research question
- A clear, focused and specific question that guides the whole investigation. It narrows the scope of the research and gives it direction.
- Artefact
- Something a person creates to present work, for example a report, slide show, infographic, video, dashboard, website or user manual. A digital artefact is one created and shared with digital tools.
- Digital literacy
- The ability to find, evaluate, create and communicate information safely and effectively with digital technology.
At the core of every research project is the research question. A vague question such as "Is social media bad?" gives no direction. A precise question such as "How does daily social media use affect the study hours of Grade 12 students in Islamabad?" tells you exactly which data to collect, from whom, and what to measure.
What is research? (Fig 7.1)
Fig 7.1 of the book links five ideas to the question "What is research?": its definition, its characteristics, quantitative research, qualitative research, and examples.
| Idea | Meaning | Example |
|---|---|---|
| Characteristics | Research is systematic (planned steps), based on evidence, objective (not personal opinion), and its results can be checked by others. | A survey with the same questions for every student |
| Quantitative research | Collects numerical data that can be counted, measured and shown in graphs. | Percentage of students who use social media for more than 3 hours a day |
| Qualitative research | Collects descriptive data (words, opinions, experiences) to understand reasons and feelings. | Interviews on why students feel distracted by their phones |
Role of digital tools in research
Digital tools have changed how research is done and presented. They let you gather and process data quickly (search engines, online databases, spreadsheets) and communicate findings in creative and engaging ways (slides, infographics, dashboards, videos). A well-crafted artefact does two jobs: it answers the research question, and it communicates the results and conclusions clearly through digital tools.
7.1Performing advanced searches to locate informationOften examined
Information is available in books, academic journals, articles, websites and multimedia platforms. A basic search is typing a few keywords into a search engine; it returns thousands of mixed results, many of them irrelevant or unreliable. An advanced search uses operators and filters to tell the search engine exactly what you want, so you get fewer but more relevant and credible results.
- Search operator
- A special word or symbol typed with the keywords (for example AND, OR, NOT, quotation marks, , , , ) that changes how the search engine matches pages.
- Boolean operators
- The logical operators AND, OR and NOT used to combine or exclude keywords.
- Academic database
- A searchable collection of scholarly, usually peer-reviewed material, for example Google Scholar (all subjects) and PubMed (medicine and life sciences).
Boolean operators
| Operator | Effect | Example | Result |
|---|---|---|---|
| AND | All keywords must appear. Narrows the search. | Pages about both topics only | |
| OR | Any one keyword may appear. Broadens the search (useful for synonyms). | Pages with either word | |
| NOT (or ) | Excludes a keyword. Removes unwanted results. | Programming pages, not animal pages |
Other advanced techniques
- Quotation marks find an exact phrase: returns only pages with the two words together in that order.
- Filters narrow results by date (last update), type of source (articles, images, news), language or region.
- Academic databases such as Google Scholar and PubMed give specialised, peer-reviewed material that is more reliable than general web pages.
Opening Google Advanced Search (Fig 7.2)
Type your search string on the Google home page and press Enter. On the results page click Tools (or the settings menu) and choose Advanced Search. The Advanced Search window (Fig 7.3) opens. The interface may look slightly different in different browsers and versions. In the Search for option you can choose everything for general information or articles when you want articles on your topic.
Options in the Advanced Search window (Fig 7.3)
| Field / option | What it does | Typed operator | Example |
|---|---|---|---|
| All these words | Every word must appear somewhere in the page. | (words, or AND) | : pages with both Digital and Literacy |
| This exact word or phrase | The whole phrase must appear exactly, not as separate words. | quotation marks | |
| Any of these words | Pages with at least one of the words. | OR | Some results with Digital, some with Literacy |
| None of these words | Excludes words. | hyphen | : Digital but not Literacy |
| Numbers ranging from | Results within a range of numbers (dates, prices). | two dots | |
| Language | Only pages in the chosen language. | filter | Urdu content only |
| Region | Only pages published in a chosen country or region. | filter | Pakistan-based websites only |
| Last update | Only pages updated within a time period. | filter | Past year |
| Site or domain | Searches inside one website or domain type. | , | |
| Terms appearing | Where the words must appear (title, text, URL). | ||
| File type | Only files of one format (PDF, Word, PowerPoint). | ||
| Usage rights | Filters by licence, for example content free to reuse. | filter | Images labelled for reuse |
machine learning -"deep learning"
filetype:pdf python programmingIn (1) the hyphen excludes pages about deep learning. Putting "deep learning" in quotation marks makes the hyphen remove the whole phrase (the book writes , which only excludes the word deep). In (2) returns only PDF documents.
"social media" AND productivity AND (students OR learners) site:.edu filetype:pdfQuotation marks keep "social media" together, AND makes both ideas compulsory, OR covers two synonyms, keeps only educational institutions, and returns research papers and reports. Then set last update to the past 2 or 3 years so the information is current.
7.1Evaluating credibility and citing sourcesOften examined
Finding information is only half the job. The findings of research are only as reliable as its sources. Credibility means how far a source can be trusted to be accurate and honest.
Signs of a credible source
- Peer-reviewed articles: checked by other experts before publication (found through Google Scholar, PubMed and journal websites).
- Trusted domains: (educational institutions), (government, for example ) and (organisations).
- Up-to-date information with a clear publication or update date.
- Well-known authors or institutions whose names and qualifications are given.
- Facts that are supported by evidence, data or references, and agree with other reliable sources.
Bias
A source is biased when it presents only one side, or is written to sell, persuade or promote an agenda. A biased source can make a whole artefact misleading. A researcher reduces bias by comparing several independent sources, preferring peer-reviewed data, checking who funds or owns the source, and including sources with different viewpoints.
Citation management
Every source used must be cited (acknowledged) in the final artefact. Citation management tools such as Zotero and Mendeley save your sources, organise them, and keep track of important references. Tools such as EasyBib and Zotero also generate citations in standard styles such as APA, MLA or Chicago.
7.1.1Creating the artefact: data collection
The first step in creating the artefact is data collection, done by performing advanced searches to locate credible sources. You use search engines, academic databases and digital libraries to find information related to the research question.
| Method | Meaning | Examples |
|---|---|---|
| Primary data collection | You collect new data yourself, directly from people or events. | Questionnaires, interviews, observation, experiments |
| Secondary data collection | You use data already collected and published by others. | Journal articles, government reports, online databases, books |
You may use any reliable method of data collection (these were covered in earlier grades). The main challenge is the reliability and accuracy of the data. So while collecting data you must be able to verify that the source is valid: check the author, the date, the domain, and whether other reliable sources report the same facts.
7.1.2Communication of collected data
After the data has been collected and analysed, the next step is to communicate the findings through digital tools. Each tool suits a different kind of presentation.
| Type of presentation | Suitable tools | Why |
|---|---|---|
| Text-heavy report or research paper | Microsoft Word, Google Docs, LaTeX | Detailed explanations of findings, proper referencing and citations |
| Visual presentation | PowerPoint, Google Slides, Prezi | Engaging slideshows that show key points in an organised way |
| Data visualisation | Excel, Google Sheets, Tableau | Charts, graphs and tables that show trends or patterns in the data |
7.1.3Layout of the digital artefactOften examined
The artefact must be structured in a logical way so that the audience can follow the story from the question to the answer. This applies to any digital artefact, such as a sales report, a software user manual or a presentation.
Introduction
The artefact starts with an Introduction that presents the research question and objectives. It gives a brief overview of the task or project, some background information, and the purpose for which the artefact is designed. It is followed by a methodology section that explains how the research was conducted (sources searched, survey method, sample).
Example: in an artefact on the impact of social media on mental health, the introduction states the question, why the topic matters for young people, and what the artefact will show.
Findings
The findings (results) must be communicated clearly and concisely. Visuals play the key role: well-designed graphs, charts, infographics or videos break complex data into digestible formats. Every visual must be clearly labelled, accurate and relevant. Visuals should complement the research, not distract from it.
For example, questionnaire data on how social media affects different age groups can be organised in a table:
| Age group | Students surveyed | Report lower study time | Report poor sleep |
|---|---|---|---|
| 13 to 15 | 40 | 45% | 30% |
| 16 to 18 | 60 | 62% | 48% |
| 19 to 22 | 50 | 54% | 40% |
Result / conclusion
The artefact ends with a clear interpretation of the results and their implications. The conclusion must directly answer the research question using the data collected, and should suggest future research. Example from the book: a study of a school breakfast programme and attendance might conclude which grade levels or groups improved most, and suggest extending the study to academic performance.
7.1.4Using digital tools to communicate results and conclusionsOften examined
Fig 7.6 of the book shows the digital tools available to students. They fall into six groups:
| Purpose | Tools | Typical use |
|---|---|---|
| Text-based reports | Microsoft Word, Google Docs | Detailed research reports with headings, tables and citations |
| Presentations | PowerPoint, Google Slides, Prezi | Visual slide shows for a class or seminar |
| Data and charts | Excel, Google Sheets, Tableau | Graphs, charts and tables of numerical findings; Tableau makes interactive dashboards |
| Infographics | Canva, Piktochart | One-page visual summaries with icons, numbers and short text |
| Collaboration | Google Drive, Trello, Microsoft Teams | Groups share files, divide tasks and work together |
| Citations | Zotero, EasyBib, Mendeley | Store sources and create APA, MLA or Chicago references |
Choosing the right tool
The choice depends on the nature of the research and the intended audience. A project with extensive numerical data is better presented with Excel or Tableau. A general presentation suits PowerPoint or Google Slides. Whatever the tool, the artefact should keep the structure introduction, methodology, results with clear visuals, and conclusion, and cite all sources.
Creating effective visuals
Graphs, charts and infographics clarify and emphasise key points. They must be properly labelled (title, axes, units, legend), directly related to the findings, and simple. Visuals should improve understanding, not overwhelm the audience with unnecessary information.
Further ideas used in the exercise
- Infographic
- A single visual that combines icons, charts, numbers and short text to summarise information quickly for a general audience.
- Static visualisation
- A fixed chart or image (for example a printed bar chart) that shows the same view to every reader.
- Interactive visualisation
- A digital chart or dashboard (for example in Tableau, Power BI or Google Sheets) that users can filter, zoom, hover over or drill down into to explore the data themselves.
- Dashboard
- A screen that shows several related charts and key numbers together, often interactive and updated live.
- Video summary
- A short video of the research findings made with tools such as Canva, Adobe Express (formerly Adobe Spark), PowerPoint (export as video) or a video editor.
7.1.5Creating a research artefactOften examined
To practise, choose a research question of interest, for example "How does social media affect student productivity?". Apply advanced search techniques to locate credible information, organise the findings, and use a digital tool to create an artefact. Fig 7.7 shows the general process.
| Step | What you do | Book example (energy use in buildings) |
|---|---|---|
| 1. Explicate the problem | Start from the initial problem, then clarify and refine it into a precise problem statement (the explicated problem). | Initial: How can we reduce energy consumption in commercial buildings? Refined: What are the most effective strategies for reducing energy use in commercial office buildings in urban areas? Final: This artefact will investigate the effectiveness of retrofitting office buildings with energy-efficient lighting and HVAC systems. |
| 2. Outline the artefact and define requirements | Plan the sections and list what the artefact must have and do. | Outline: introduction, literature review, case studies, recommendations, conclusion. Components: interactive dashboard, 3D model, references, presentation. Requirements: visually appealing, easy to navigate, accurate, reliable and relevant content. Technical: interactive elements, works on many devices. |
| 3. Design and develop the artefact | Build it from the outline and requirements. | Interactive dashboard in Power BI, 3D model in SketchUp, written content and references. Product: a dashboard of energy data with 3D models of office buildings. |
| 4. Demonstrate the artefact | Present it to the audience. | Present the dashboard and models to the class. |
| 5. Evaluate the artefact | Assess its effectiveness and quality: clarity, organisation and effectiveness of presentation. | Evaluation shows improvements are needed, such as more interactive elements and clearer recommendations. |
Group work and peer feedback
Students can work in groups: each group researches a different question, gathers data and presents findings with Google Slides or Prezi. This builds skill with digital tools as well as teamwork. After presenting, each group receives peer feedback on the clarity, organisation and effectiveness of its presentation.
7.1.6Reflection and self-assessment
After finishing the project, reflect on the research process. Identify the challenges you met, such as difficulty finding credible sources or presenting complex data, and how you could overcome them. Note what worked well and what you would improve next time.
Also assess your own skill with digital tools. A self-assessment checklist helps you judge how well you selected tools, organised information, and presented data clearly and engagingly.
| Self-assessment question | Yes / Needs work |
|---|---|
| Was my research question clear and specific? | |
| Did I use advanced search operators and credible sources? | |
| Did I choose the right tool for my data and audience? | |
| Are all visuals labelled, accurate and relevant? | |
| Does my conclusion answer the research question? | |
| Are all sources cited in one style? |
Reflection and self-assessment build confidence and improve research and presentation skills over time.
Key terms
- Research
- Investigating a specific question or topic by systematically gathering, analysing and interpreting information.
- Research question
- A clear, focused and specific question that guides the whole investigation and narrows its scope.
- Artefact
- A product created to present work or answer a question, such as a report, presentation, infographic, video or dashboard.
- Advanced search
- A search that uses operators and filters (Boolean operators, quotation marks, site:, filetype:, date, language) to get precise, relevant results.
- Boolean operators
- AND (all words), OR (any word) and NOT (exclude a word) used to combine or exclude keywords.
- Site operator
- limits results to one website or domain, for example .
- Filetype operator
- returns only files of one format, for example PDF.
- Hyphen operator
- A minus sign before a word () excludes pages containing that word.
- Intitle operator
- returns pages with the keywords in their title.
- Credible source
- A trustworthy source: peer-reviewed, from a trusted domain (.edu, .gov, .org), up to date and by a known author or institution.
- Peer review
- Checking of a research article by other experts before it is published.
- Citation
- A reference that acknowledges the source of information, written in a style such as APA, MLA or Chicago.
- Citation management tool
- Software such as Zotero, Mendeley or EasyBib that stores sources and generates citations.
- Primary data
- New data collected directly by the researcher (questionnaires, interviews, observation).
- Secondary data
- Data already collected and published by others (articles, reports, databases).
- Data visualisation tool
- Software such as Excel, Google Sheets or Tableau used to make charts, graphs and tables showing trends and patterns.
- Infographic
- A visual summary combining icons, charts, numbers and short text, made with tools like Canva or Piktochart.
- Interactive dashboard
- A digital display of several charts that users can filter and explore.
- Findings
- The part of an artefact that presents the results clearly with labelled visuals.
- Explicated problem
- The clarified and refined problem statement produced in the first step of creating an artefact.
- Self-assessment checklist
- A list of questions used to judge one's own skill in choosing tools, organising and presenting information.
Multiple choice questionsp. 193–194
- AQuotation marks (" ")
- BFiletype
- Chyphen Operator (-)
- DSite OperatorAnswer
The operator restricts results to one website or domain, for example . Quotation marks match an exact phrase, filetype limits the file format, and the hyphen excludes words.
- AIt narrows down result to academic articles only
- BIt ensures you only get peer reviewed sources.
- CIt helps include or excluding specific terms from search resultsAnswer
- DIt automatically filters irrelevant websites,
A hyphen before a word () removes pages that contain that word, so it controls which terms are in or out of the results. It does not select academic or peer-reviewed sources.
- AGoogle slides
- BTableauAnswer
- CCanva
- DAdobe Spark
Tableau is a data visualisation tool that turns large numerical datasets into interactive charts and dashboards. Google Slides is for slide shows, and Canva and Adobe Spark are design tools for graphics and short videos.
- AData Analysis
- BData CollectionAnswer
- CCommunication of Findings
- DVerification of sources
Section 7.1.1 states that the first step in creating the artefact is data collection, by performing advanced searches to locate credible sources. Analysis and communication come later.
- ATo create a visually engaging slide show
- BTo write and format research papers
- CTo illustrate trends or patterns in research dataAnswer
- DTo verify valid sources of data
Excel, Google Sheets and Tableau make charts, graphs and tables that illustrate trends or patterns in data. Slide shows are made with presentation tools and papers with word processors.
- AStart with detailed statistics and end with general ideas
- BUse visuals exclusively without any text
- CBegin with the research question, followed by methodology, results, discussion and conclusion.Answer
- DUse a random order of topics to keep the audience engaged.
A logical order from question to method to results to conclusion lets the audience follow the research from problem to answer. The other orders confuse the audience.
- AUse Boolean operator with a file type search
- BLimit your search to .com sites
- CSearch for your topic using the OR operator to get broader results
- DUse "quotation marks" and the site .edu operator.Answer
Quotation marks keep the exact topic phrase together and limits results to universities and research institutions, where peer-reviewed work is published. sites are commercial, and OR broadens the search instead of focusing it.
In practice an academic database such as Google Scholar is even better, but it is not among the options.
- AIt limits the number of sources used
- BIt directs the selection of relevant, credible dataAnswer
- CIt simplifies data visualization techniques
- DIt eliminates the need for secondary sources
A precise question tells the researcher exactly which data, population and variables are needed, so only relevant and credible data is collected. It does not fix the number of sources or remove the need for secondary data.
- AIt keeps the artefact short and brief
- BIt questions the authenticity and reliability of the researchAnswer
- CIt complicates the artifact's structure
- DIt distracts from the visuals used
Without proper citations readers cannot check where facts came from, so they doubt the authenticity and reliability of the research, and the work may count as plagiarism.
Short questionsp. 194
Boolean operators (AND, OR, NOT) combine or exclude keywords so the search engine returns only relevant pages, which saves time and improves quality.
- AND narrows the search: returns pages about both topics.
- OR broadens it to include synonyms: .
- NOT (or ) removes unwanted meanings: removes pages about the animal.
The operator limits the search to one website or domain. Its main advantage is credibility and focus: results come only from sources you trust.
For example, returns only pages from the FBISE website, and returns only pages from educational institutions. This removes advertisements, blogs and unreliable pages, so the researcher finds authentic information faster.
A digital artefact is created by following a clear process (Fig 7.7):
- Explicate the problem: turn the research question into a precise problem statement.
- Outline and define requirements: plan the sections (introduction, methodology, findings, conclusion) and list what it must contain.
- Design and develop it with suitable digital tools (Word, PowerPoint, Excel, Tableau, Canva) using data from advanced searches.
- Demonstrate it to the audience and evaluate its clarity, organisation and effectiveness, then improve it.
The steps to create an artefact (Fig 7.7) are:
- Explicate the problem: clarify and refine the initial problem into a final problem statement.
- Outline the artefact and define requirements: sections, components and technical needs.
- Design and develop the artefact from the outline and requirements.
- Demonstrate the artefact by presenting it to the audience.
- Evaluate the artefact for clarity, organisation and effectiveness, and note improvements.
Before designing, data is collected through advanced searches of credible sources.
The layout is the logical order of the parts of an artefact: introduction, methodology, findings and conclusion. It is important because:
- It lets the audience follow the research from the question to the answer without confusion.
- Each part has a clear job: the introduction states the question, the findings show results with labelled visuals, and the conclusion answers the question.
- A consistent layout makes the artefact look professional and makes the key findings easy to find, which improves understanding and trust.
A clear structure (introduction, methodology, results, discussion, conclusion) turns a collection of facts into a logical story.
- The audience first learns what was asked and why, then how data was collected, so they trust the results.
- Results are shown in order with visuals, so the audience understands them step by step.
- The conclusion links back to the research question, so the main message is remembered.
- A poorly structured presentation confuses the audience and hides the important findings.
An infographic combines icons, charts, key numbers and short text in one visual. Its main benefit is that it makes complex findings quick to understand and easy to remember.
The audience can see the main message at a glance without reading a long report. For example, one infographic made in Canva or Piktochart can show "62% of students aged 16 to 18 report less study time" with a large number and an icon. Infographics are also easy to share on social media, so the findings reach a wider audience.
A basic search returns thousands of mixed results that the researcher must read and reject one by one. Advanced search techniques filter results before they are shown:
- Quotation marks and AND return only pages with the exact topic.
- The hyphen or NOT removes unwanted meanings.
- and return only trusted domains or research files such as PDFs.
- Date and language filters remove old or unreadable pages.
So the researcher gets fewer, more relevant and more credible results, and spends less time checking useless sources.
I would recommend Canva (or Adobe Express, formerly Adobe Spark). It has ready-made video templates, lets you add charts, text, images, voice-over and music, and exports the result as an MP4 video that can be shared online.
Other suitable tools are PowerPoint (record the slides with narration and export as a video) and video editors such as Clipchamp. A short video summary is useful for a general audience because it explains the findings visually in 1 to 2 minutes.
Infographics simplify complex ideas by replacing long text and large tables with visual elements that anyone can read quickly:
- Icons and images show the idea without technical words.
- Large key numbers and simple charts highlight only the most important results.
- A logical flow (top to bottom, with arrows or numbered steps) shows how the ideas connect.
- Short labels remove jargon, so non-experts understand the message.
For example, a statistical report on water use can become one image showing litres used per task.
| Static visualisation | Interactive visualisation |
|---|---|
| A fixed chart or image; every viewer sees the same single view. | The viewer can filter, zoom, hover or drill down to explore the data. |
| Made for print or slides (for example an Excel chart pasted in a report). | Made in tools like Tableau, Power BI or Google Sheets dashboards. |
| Shows only the data the author chose. | Lets each user answer their own questions from the same data. |
The key difference: a static visualisation is read, while an interactive visualisation is explored by the user.
Poorly designed visuals can mislead the audience even when the data is correct:
- Truncated or uneven axes: a y-axis that starts at 50 instead of 0 makes a small difference look huge.
- Missing labels, units or legends: the reader cannot tell what is being measured.
- Wrong chart type: a pie chart for data that does not add up to a whole gives false proportions.
- Clutter, 3D effects or too many colours hide the real trend.
- Selective data: showing only favourable results gives a biased message.
Alignment means the three parts are linked: the research question decides what data is collected, the findings present exactly that data, and the conclusion answers the same question using those findings.
This keeps the artefact consistent: there are no findings that are off-topic and no conclusions that the data does not support. For example, if the question is "How does social media affect student productivity?", the findings must show productivity data and the conclusion must state the effect. The audience can then trace every claim back to evidence, which makes the artefact credible.
Comprehensive questionsp. 194–195
Role of advanced search in research
The quality of research depends on the quality of its sources. A basic keyword search returns thousands of mixed results, including advertisements, opinion blogs and out-of-date pages. Advanced search techniques use operators and filters to return fewer, more relevant and more credible results. They improve research quality in three ways: relevance (only pages on the exact topic), credibility (trusted domains and peer-reviewed sources) and currency (recent information).
Specific operators with examples
Research topic: effect of social media on student productivity.
| Operator | Use | Applied to the topic |
|---|---|---|
| AND | All words must appear | |
| OR | Include synonyms | |
| NOT / | Exclude unwanted terms | removes business marketing pages |
| Quotation marks | Exact phrase | |
| Trusted domain or website | or | |
| Research documents | returns reports and papers | |
| Keyword in the page title | ||
| Range | Numbers or years |
Combined query:
"social media" AND "student productivity" -marketing site:.edu filetype:pdfFilters in the Advanced Search window (last update, language, region, usage rights) and academic databases such as Google Scholar and PubMed further restrict results to recent, peer-reviewed work.
Result
Advanced searching saves time, reduces the risk of using false or biased information, and gives evidence that can be cited properly. This makes the findings and conclusions of the research more accurate and trustworthy.
Why structure matters
A research presentation must take the audience from a question to an answer. When the parts follow a logical order, the audience understands what was studied, how it was studied, what was found and what it means. A random order makes even good data confusing, hides the main message and reduces trust.
Contribution of each section
| Section | Contents | Contribution to clear communication |
|---|---|---|
| Introduction | Research question, objectives, background and purpose | Gives context and tells the audience what to look for |
| Methodology | Sources searched, data collection method, sample, tools | Shows the results are based on a sound method, so they can be trusted and repeated |
| Results (findings) | Data in labelled tables, graphs, charts, infographics | Presents evidence clearly and concisely; visuals make patterns obvious |
| Discussion | Interpretation of results, comparison with other sources, limitations | Explains what the numbers mean and why they matter |
| Conclusion | Direct answer to the question, implications, future research | Leaves the audience with one clear message and next steps |
Example
For the question "How does social media affect student productivity?", the introduction states the question and why it matters; the methodology describes a questionnaire of 150 students and an advanced search of sources; the results show a bar chart of study hours by daily screen time; the discussion explains why older students were more affected; and the conclusion answers the question and suggests studying the effect on exam results.
Engaging diverse audiences
A diverse audience includes experts, teachers, students and the general public, with different reading levels, languages and interests. Digital tools let one piece of research be presented in several forms so that each group can understand it. The researcher chooses the tool according to the nature of the data and the audience.
Visuals
Graphs and charts made in Excel, Google Sheets or Tableau turn large tables into clear patterns. Infographics made in Canva or Piktochart combine icons, key numbers and short text so a non-expert understands the main result at a glance. Example: a pie chart showing the share of energy used by lighting, cooling and computers in an office building.
Videos
Short videos made with Canva, Adobe Express or PowerPoint (exported as video) explain a process step by step with narration and animation. They help audiences who prefer listening to reading and can be shared on social media. Example: a 2-minute video explaining how retrofitting LED lights reduces electricity bills.
Interactive elements
Interactive dashboards (Tableau, Power BI), clickable Prezi presentations, hyperlinks, quizzes and 3D models let users explore the data themselves. Each user can filter by region, year or age group and find the answer that interests them, which keeps them engaged longer. Example: a Power BI dashboard where users select a city to see its energy consumption.
Collaboration and accessibility
Tools such as Google Drive and Microsoft Teams allow the artefact to be shared, commented on and updated, while captions, simple language and translated versions make it accessible to more people.
Together, visuals simplify, videos explain and interactive elements involve the audience, so complex research is understood by experts and non-experts alike.
The three operators
- Quotation marks match an exact phrase, so the key concept is not split into separate words.
- limits results to trusted domains such as , or , or to one website.
- returns a document format; research papers and reports are usually PDFs.
Used together, they return exact-topic documents from credible institutions in a research format, which are usually high-quality academic sources.
Step-by-step example
Research paper topic: impact of air pollution on the health of children in Pakistan.
- Identify the key phrase and put it in quotation marks so only pages with the exact phrase appear.
- Add the site operator to keep only educational institutions (universities publish peer-reviewed research).
- Add the filetype operator to keep only PDF documents (papers, theses, reports).
- Refine: add a synonym with OR, exclude unwanted pages with a hyphen, and set the last update filter to the past 5 years.
- Check each result for author, date and references; save good sources in Zotero or Mendeley and cite them in APA style.
"air pollution" children health site:.edu filetype:pdf
"air pollution" (children OR infants) Pakistan site:.gov.pk filetype:pdf -advertisementThe same query can be typed in Google Scholar to reach peer-reviewed journal articles directly.
Result
Combining these operators gives a short list of relevant, credible and citable documents, which improves the accuracy of the research paper and saves time.
Purpose of data visualisation tools
Research often produces large tables of numbers. Data visualisation tools such as Microsoft Excel, Google Sheets and Tableau turn these numbers into charts, graphs and tables that illustrate trends and patterns, so the audience can see the meaning of the data quickly.
Microsoft Excel
- Stores data in rows and columns; formulas calculate totals, averages and percentages.
- Makes bar, line, pie and scatter charts in a few clicks; sorting, filtering and pivot tables summarise large data.
- Widely available and familiar, so it suits student projects and reports.
- Limitation: charts are mostly static, and very large or live datasets are harder to handle.
Tableau
- Built for large and complex datasets; connects to spreadsheets and databases.
- Creates interactive dashboards: users filter, drill down and hover to see details.
- Maps, trend lines and combined views reveal patterns that a single table hides.
- Limitation: takes more time to learn, and the full version is paid software.
| Aspect | Excel | Tableau |
|---|---|---|
| Best for | Small to medium data, calculations | Large, complex data, dashboards |
| Output | Mainly static charts | Interactive visualisations |
| Ease of use | Easy, familiar | Needs training |
How they help interpretation and presentation
Both tools summarise thousands of values into a few visuals, highlight trends (rise or fall over time), comparisons (between groups) and outliers, and reduce errors in calculation. Labelled visuals make findings clear to non-experts. For numerical research (MCQ 3 of this exercise) Tableau is the best choice for interactive presentation, while Excel is ideal for calculating and charting results for a written report.
Accuracy
Accuracy means the information found is correct and relevant. Advanced techniques improve it by: / limiting results to credible domains; academic databases (Google Scholar, PubMed) giving peer-reviewed work; quotation marks returning the exact concept; and date filters removing outdated information.
Efficiency
Efficiency means finding the information in less time. AND and quotation marks cut thousands of results to a few relevant ones; the hyphen removes unwanted meanings; goes straight to reports; and filters (language, region) remove pages that cannot be used. The researcher reads fewer pages and finds useful sources faster.
Right keywords
Keywords must be specific and taken from the research question. Vague keywords ("phones bad") return opinions; specific ones ("smartphone use" "sleep quality" teenagers) return studies. Include technical terms and synonyms (joined with OR) so no important source is missed.
Right operators for specific tasks
| Research task | Suitable operators |
|---|---|
| Find official statistics | with or |
| Find an exact definition or quote | quotation marks |
| Search a word with two meanings | hyphen, for example |
| Find recent news | last update filter, News tab |
| Find scholarly articles | Google Scholar with quotation marks and AND |
| Find reusable images | usage rights filter |
Choosing the right keywords and operators makes each search match its purpose, so the researcher gets accurate information efficiently.
Interactive dashboard
An interactive dashboard is a single screen that shows several related charts, key numbers and maps, which users can filter and explore. It is built with tools such as Tableau, Power BI or Google Sheets / Looker Studio. The book's example is a Power BI dashboard presenting energy consumption data of commercial office buildings.
Benefits
- Exploration: users filter by year, region or group and drill down to details, so each person answers their own questions.
- Overview at a glance: related charts are side by side, so relationships and trends are easy to see.
- Handles large data: thousands of records are summarised without long tables.
- Up to date: connected to data sources, it can refresh automatically.
- Engagement: hovering, clicking and animation keep the audience interested and improve understanding.
- Works on many devices and can be shared online with a link.
Difference from static presentations
| Interactive dashboard | Traditional static presentation |
|---|---|
| User controls what is seen | Presenter decides a fixed sequence |
| Many views of the same data | One chart per slide or page |
| Can update with new data | Must be re-made when data changes |
| Best for exploring complex data | Best for telling one simple story |
| Needs a device and some learning | Easy to print and present |
A dashboard is therefore better for large, changing datasets and varied audiences, while a static presentation is enough for a short, fixed message. Many researchers use both: static slides to tell the story, and a dashboard for detailed exploration.
Strategy for classroom peer review
- Set criteria (rubric): the teacher and class agree on criteria such as clarity of the research question, credibility of sources, accuracy of findings, quality of visuals, organisation, and citations. Each is scored, for example 1 to 4.
- Form groups: each group presents its artefact (slides, infographic or dashboard) to the class, as described in section 7.1.5.
- Assign reviewers: two other groups review each artefact using the rubric, so every group both gives and receives feedback.
- Give written and oral feedback: use the feedback sandwich (a strength, an improvement with a reason, an encouraging suggestion). Comments are about the work, not the person.
- Share digitally: use Google Docs comments, Google Forms or Microsoft Teams so feedback is recorded.
- Revise and reflect: groups improve the artefact and write a short reflection on what they changed (self-assessment).
How peer feedback improves content quality
- Reviewers spot weak or non-credible sources, missing citations and unsupported conclusions.
- Questions from peers show which parts are unclear or do not answer the research question.
How peer feedback improves presentation design
- Peers point out cluttered slides, unlabelled or misleading charts, small fonts and poor colour contrast.
- They suggest better tools or layouts, such as an infographic instead of a text-heavy slide or an interactive chart.
Peer review also teaches critical evaluation, teamwork and communication, which improves every later artefact.
Effect of credibility
An artefact is only as reliable as its sources. Credible sources (peer-reviewed articles, , , websites, known authors, recent dates) give accurate data, so the findings and conclusions are trustworthy and can be cited. Non-credible sources (anonymous blogs, advertisements, social media posts, outdated pages) may contain errors or false claims. If even one key fact is wrong, the whole conclusion may be wrong, and the audience loses trust in the artefact and the author.
Effect of bias
A biased source presents only one side, for example a phone company's report on the benefits of screen time, or a website selling a product. Using such sources makes the artefact one-sided: the findings seem stronger than they are, opposite evidence is hidden, and decisions based on the artefact may be poor. Bias can also come from the researcher, who may pick only sources that support what they already believe (confirmation bias).
Ways to minimise bias
- Use several independent sources and compare their facts (cross-checking).
- Prefer peer-reviewed research and official statistics found through Google Scholar, PubMed or searches.
- Check the author, publisher, funding and purpose of each source; avoid sources that sell or promote something.
- Include sources with different viewpoints and report conflicting evidence honestly.
- Check the date and use current information.
- Separate facts from opinions, and state the limitations of the data in the discussion.
- Cite every source so readers can check it.
By selecting credible and balanced sources, the researcher produces an artefact whose conclusions are accurate, fair and convincing.
Important exam questions (not in the exercise)
Likely FBISE short and long questions from this unit that are not in the book exercise, fully answered.
Research is the process of investigating a specific question or topic by systematically gathering, analysing and interpreting information. A research question is a clear, focused and specific question that guides the whole investigation.
It should be specific because it narrows the scope of the research and gives direction: it tells the researcher which data to collect, from whom and what to measure. For example, "How does daily social media use affect the study hours of Grade 12 students?" is better than "Is social media bad?".
A digital artefact is a product created with digital tools to present work, answer a research question or communicate results and conclusions to an audience. It can include text, visuals, multimedia, hyperlinks and interactive elements.
Examples: (1) a research report written in Microsoft Word or Google Docs, (2) a slide presentation in PowerPoint, Google Slides or Prezi, (3) an interactive dashboard in Tableau or Power BI. Other examples are infographics, videos, sales reports and software user manuals.
| Basic search | Advanced search |
|---|---|
| Simple keywords typed into a search engine | Keywords combined with operators and filters |
| Returns a very large number of mixed results | Returns fewer, more relevant results |
| Includes unreliable and outdated pages | Can be limited to credible domains, dates and file types |
| Example: | Example: |
Quotation marks search for an exact phrase: the words must appear together and in the same order. Example: returns pages with the complete phrase, not pages with the two words far apart.
The operator returns only pages whose title contains the keywords, so the page is mainly about that topic. Example: returns web pages with "HSSC Result 2025" in their title.
The operator returns only files of a chosen format, such as PDF, Word (doc, docx), PowerPoint (ppt) or Excel (xlsx).
It is useful because research papers, official reports and theses are usually published as PDFs, and datasets as spreadsheets. So it takes the researcher straight to documents instead of general web pages. Example: returns only PDF files about Python programming, and returns spreadsheet data from government sites.
- None of these words: excludes words from the results (same as the hyphen). gives pages with Digital but not Literacy.
- Numbers ranging from: finds results within a numeric range such as prices or years. finds books priced between Rs 500 and Rs 1500.
- Site or domain: limits results to one website or domain. returns results only from the FBISE website.
Other options include language, region, last update, file type and usage rights.
Credibility is how far a source can be trusted to be accurate. Check:
- Author and publisher: a known expert or institution (university, government body) is more reliable than an anonymous page.
- Domain and review: , , sites and peer-reviewed journals are more trustworthy.
- Currency and evidence: the page is up to date and its claims are supported by data or references that agree with other reliable sources.
Citation management tools are software that save the details of sources (author, title, date, link), organise them into collections, and automatically create in-text citations and a reference list in styles such as APA, MLA or Chicago.
Examples: Zotero and Mendeley (also EasyBib). They save time, avoid mistakes in references, and make sure every source used in the artefact is properly cited, which prevents plagiarism.
| Primary data | Secondary data |
|---|---|
| Collected first-hand by the researcher | Already collected and published by others |
| Methods: questionnaires, interviews, observation, experiments | Sources: journal articles, reports, books, online databases |
| Specific to the research question, but takes time and cost | Quick and cheap, but may not fit the question exactly |
Both must be checked for reliability and accuracy before use.
- (a) Text-heavy reports: Microsoft Word, Google Docs or LaTeX, for detailed explanations with references and citations.
- (b) Visual presentations: PowerPoint, Google Slides or Prezi, for engaging slide shows of key points.
- (c) Data visualisation: Excel, Google Sheets or Tableau, for charts, graphs and tables that show trends and patterns.
The choice depends on the nature of the research and the audience.
Collaboration tools include Google Drive, Trello and Microsoft Teams.
- Google Drive stores shared files; members edit the same document or slides at the same time and add comments.
- Trello shows tasks as cards on boards (to do, doing, done), so the group divides work and tracks progress.
- Microsoft Teams provides chat, video meetings and shared files in one place.
They help a group work together efficiently even when members are in different places.
The Findings section presents the results of the research clearly and concisely. It should include:
- The main results in well-designed graphs, charts, tables, infographics or videos.
- Clear labels, titles, units and legends on every visual.
- Only accurate and relevant data that relates to the research question.
- A short explanation of what each visual shows.
Visuals should complement the research, not distract from it.
The conclusion gives a clear interpretation of the results and their implications. It should:
- Directly answer the research question using the data collected.
- State the main findings and what they mean (implications).
- Suggest future research or areas for further investigation.
Example: a study on a school breakfast programme may conclude which grades improved attendance most and suggest studying its effect on academic performance.
Reflection means looking back at the research process to identify challenges (such as finding credible sources or presenting complex data), what worked well and what to improve. Self-assessment means judging one's own skill with digital tools, often with a checklist.
They are important because they show the researcher's strengths and weaknesses, help avoid the same mistakes in future projects, and build confidence and research and presentation skills over time.
| Quantitative research | Qualitative research |
|---|---|
| Collects numerical data | Collects descriptive data (words, opinions, experiences) |
| Answers how many or how much | Answers why and how |
| Tools: surveys with fixed options, measurements; shown in graphs | Tools: interviews, open questions, observation; shown as themes and quotes |
| Example: % of students using social media over 3 hours daily | Example: why students feel distracted by phones |
A digital artefact (report, presentation, user manual) must be arranged in a logical order so that results and conclusions are communicated effectively.
1. Introduction
Presents the research question and objectives, background and purpose. Example: "How does time spent on social media affect the mental health of students aged 13 to 22?" with a note on rising screen time among youth.
2. Methodology
Explains how the research was done: an online questionnaire to 150 students, and advanced searches () for published studies.
3. Findings
Presents results clearly with labelled visuals, for example a table and bar chart of the percentage in each age group reporting poor sleep or anxiety. Visuals must be accurate and relevant.
4. Result / conclusion
Interprets the results and answers the question, for example that students aged 16 to 18 were most affected, and suggests future research, such as the effect of screen-time limits.
5. References
All sources cited in APA or MLA style using Zotero or EasyBib.
Digital artefacts may also include hyperlinks, embedded videos and interactive charts, which add depth and accessibility.
Step 1: Explicate the problem
Start with the initial problem and refine it. Initial: How can we reduce energy consumption in commercial buildings? Clarified: What are the most effective strategies for reducing energy consumption in commercial office buildings in urban areas? Explicated (final): This artefact will investigate the effectiveness of retrofitting office buildings with energy-efficient lighting and HVAC systems.
Step 2: Outline the artefact and define requirements
Outline: introduction, literature review, case studies, recommendations, conclusion. Components: interactive dashboard, 3D model, references, presentation. Requirements: visually appealing, easy to navigate, accurate, reliable and relevant content; technical requirements: interactive elements and compatibility with multiple devices.
Step 3: Design and develop the artefact
Build it from the outline: an interactive dashboard in Power BI showing energy data, a 3D model of an office building in SketchUp, and written content with references. The output is the artefact.
Step 4: Demonstrate the artefact
Present it to the audience (class, teachers or building managers) and explain the findings.
Step 5: Evaluate the artefact
Assess its quality and effectiveness on clarity, organisation and presentation. In the book's example the evaluation suggests adding more interactive elements and clarifying the recommendations; these improvements are then made.
Digital tools (Fig 7.6)
| Category | Tools | Use |
|---|---|---|
| Word processing | Microsoft Word, Google Docs, LaTeX | Detailed reports with references |
| Presentation | PowerPoint, Google Slides, Prezi | Visual slide shows |
| Data visualisation | Excel, Google Sheets, Tableau | Charts, graphs, tables, dashboards |
| Infographics | Canva, Piktochart | Visual summaries |
| Collaboration | Google Drive, Trello, Microsoft Teams | Group work and file sharing |
| Citation | Zotero, EasyBib, Mendeley | References in APA, MLA, Chicago |
Choosing the right tool
- Nature of the research: extensive numerical data needs Excel or Tableau; a descriptive study needs Word or Google Docs.
- Intended audience: a general audience prefers slides, infographics or a short video; experts expect a detailed report with citations.
- Purpose: to explore data use an interactive dashboard; to tell one clear story use slides.
- Collaboration: group projects need shared tools such as Google Drive or Teams.
- Skill and access: choose tools the student can use well and that are available.
Whatever tool is chosen, the artefact should keep a clear structure (introduction, methodology, results with labelled visuals, conclusion) and cite all sources. Visuals should enhance understanding and not overwhelm the audience.
Boolean operators
Boolean operators are the logical words AND, OR and NOT used to combine keywords in a search. They are named after the mathematician George Boole. Search engines and academic databases understand them.
AND (narrows)
Every keyword must be present, so only the overlap is returned. Example: gives pages about renewable energy in Pakistan only. More AND terms give fewer results.
OR (broadens)
Any one keyword may be present, so the union is returned. It is used for synonyms or related terms. Example: . More OR terms give more results.
NOT or hyphen (narrows by exclusion)
Pages with the second keyword are removed. Example: or returns pages about the animal.
Combining them
("online learning" OR "e-learning") AND effectiveness -advertisementBrackets group the OR terms. Using AND and NOT narrows a search that gives too many results, while OR broadens a search that gives too few.
Role of visuals
Visuals (graphs, charts, tables, infographics, videos) break complex data into digestible formats. They make trends, comparisons and results clear quickly, so the audience understands the significance of the findings.
Features of effective visuals
- Clearly labelled: title, axis labels, units, legend and source.
- Accurate: drawn from the real data with honest scales (axes starting at zero where appropriate).
- Relevant: each visual supports a finding linked to the research question.
- Right type: line graph for change over time, bar chart for comparing groups, pie chart for parts of a whole, table for exact values.
- Simple and uncluttered: few colours, no unnecessary 3D effects or decoration.
- Complements the text: a short caption explains what the visual shows; it does not distract.
Tools
Charts and tables: Excel, Google Sheets, Tableau. Infographics: Canva, Piktochart. Videos: Canva, PowerPoint export.
Common problems to avoid
Truncated axes, missing labels, overloaded slides and unnecessary information can distort findings or overwhelm the audience. Every visual should enhance understanding.
FBISE 2026 questions
Questions from the FBISE HSSC-II 2026 (1st Annual) papers that belong to this unit, answered the way an examiner expects.
- AGoogle Docs
- BExcelAnswer
- CPrezi
- DMicrosoft Teams
Excel (with Google Sheets and Tableau) is a data visualisation tool used to create graphs, charts and tables that illustrate trends in research data. Google Docs is for text, Prezi for presentations and Teams for collaboration.
- AIntroduction
- BReflection
- CFindingsAnswer
- DProcess
The Findings section communicates results clearly and concisely with well-designed graphs, charts, infographics or videos. The introduction states the question and objectives.
Use of digital tools (2 marks)
Digital tools present the same research in forms that suit different audiences. Visuals (charts in Excel or Tableau, infographics in Canva or Piktochart) simplify large data; videos explain processes with narration and animation; interactive elements (dashboards, clickable Prezi presentations, hyperlinks) let users explore the data themselves. Collaboration tools such as Google Drive let the audience comment and share. This makes complex topics clear to experts and non-experts alike.
Example (1 mark)
A study on energy use in office buildings can be shown as an interactive Power BI dashboard where each user selects a city to see its energy consumption, together with a short infographic for the general public.
- ATableau
- BMicrosoft WordAnswer
- CPrezi
- DPowerPoint
Text-based tools such as Microsoft Word or Google Docs are used for writing detailed research reports with explanations, references and citations. Tableau is for data visualisation; Prezi and PowerPoint are for presentations.
Microsoft Word and Google Docs are text-based tools used to write and format detailed research reports and papers. They are important because:
- Detailed explanation: they allow long, organised text with headings for introduction, methodology, findings and conclusion.
- Referencing and citations: footnotes, reference lists and citation tools (with Zotero or EasyBib) credit sources in APA or MLA style, making the report credible.
- Tables, charts and formatting: findings can be shown with tables, inserted charts and consistent formatting.
- Sharing and collaboration: Google Docs lets several researchers edit and comment at the same time, and both can export to PDF for sharing.
Exam focus
- Advanced search operators: AND, OR, NOT, quotation marks, site:, filetype:, intitle:, with examples (long)Core skill of the unit; asked in MCQs and in several long questions (ERQ 1, 4, 6).Go to answer
- Combine site:, filetype: and quotation marks in a step-by-step search (long)Typical Section C question that tests applying operators together.Go to answer
- Layout of a digital artefact: introduction, methodology, findings, conclusion (long)2026 Set B MCQ 13 tested the Findings part; structure questions are common.Go to answer
- Steps to create an artefact (Fig 7.7) (short)A direct list question; draw the staircase diagram for full marks.Go to answer
- Digital tools for reports, presentations, data visualisation, infographics and collaboration (short)2026 Set B MCQ 12, Set D MCQ 11 and Set D Q.2 (xiii) all tested the choice of tool.Go to answer
- How digital tools engage diverse audiences (visuals, videos, interactive elements) (short)Asked in 2026 Set B Q.2 (xii); same as ERQ 3 of the book.Go to answer
- Credibility and bias of sources; how to minimise bias (long)Links search skills to research quality; ERQ 9 and MCQ 9 test it.Go to answer
- Static versus interactive visualisations; interactive dashboards (short)Short difference question and a long analysis question in the exercise.Go to answer
- Infographics and effective visuals; how poor visuals distort findings (short)Three short questions of the exercise are on visuals.Go to answer
- Reflection and self-assessment after a research project (short)Last topic of the unit; easy 3 marks.Go to answer