Digital literacy

Class 12 Computer Science, unit 7, book pages 183–195

This unit teaches you to answer a research question with a digital artefact. You learn to locate credible information quickly with advanced search operators (AND, OR, NOT, quotation marks, site:, filetype:), to structure an artefact as introduction, methodology, findings and conclusion, and to choose digital tools such as Word, PowerPoint, Excel, Tableau and Canva to communicate results. It ends with the five-step process for creating an artefact and with reflection and self-assessment.

Learning outcomes (1)
  • Create an artefact that answers a research question, communicates results and conclusions through digital resources or tools.

IntroductionResearch, research questions and digital artefactsOften examined

You already search the Internet for homework and news. Research is the organised version of that habit. It is the process of investigating a specific question or topic by systematically gathering, analysing and interpreting information. It helps you solve problems and answer questions effectively.

Research
The process of investigating a specific question or topic by systematically gathering, analysing and interpreting information.
Research question
A clear, focused and specific question that guides the whole investigation. It narrows the scope of the research and gives it direction.
Artefact
Something a person creates to present work, for example a report, slide show, infographic, video, dashboard, website or user manual. A digital artefact is one created and shared with digital tools.
Digital literacy
The ability to find, evaluate, create and communicate information safely and effectively with digital technology.

At the core of every research project is the research question. A vague question such as "Is social media bad?" gives no direction. A precise question such as "How does daily social media use affect the study hours of Grade 12 students in Islamabad?" tells you exactly which data to collect, from whom, and what to measure.

What is research? (Fig 7.1)

Fig 7.1 of the book links five ideas to the question "What is research?": its definition, its characteristics, quantitative research, qualitative research, and examples.

The kinds of research shown in Fig 7.1
IdeaMeaningExample
CharacteristicsResearch is systematic (planned steps), based on evidence, objective (not personal opinion), and its results can be checked by others.A survey with the same questions for every student
Quantitative researchCollects numerical data that can be counted, measured and shown in graphs.Percentage of students who use social media for more than 3 hours a day
Qualitative researchCollects descriptive data (words, opinions, experiences) to understand reasons and feelings.Interviews on why students feel distracted by their phones

Role of digital tools in research

Digital tools have changed how research is done and presented. They let you gather and process data quickly (search engines, online databases, spreadsheets) and communicate findings in creative and engaging ways (slides, infographics, dashboards, videos). A well-crafted artefact does two jobs: it answers the research question, and it communicates the results and conclusions clearly through digital tools.

The whole unit in one line: question, search, organise, communicate.

7.1Evaluating credibility and citing sourcesOften examined

Finding information is only half the job. The findings of research are only as reliable as its sources. Credibility means how far a source can be trusted to be accurate and honest.

Signs of a credible source

  • Peer-reviewed articles: checked by other experts before publication (found through Google Scholar, PubMed and journal websites).
  • Trusted domains: (educational institutions), (government, for example ) and (organisations).
  • Up-to-date information with a clear publication or update date.
  • Well-known authors or institutions whose names and qualifications are given.
  • Facts that are supported by evidence, data or references, and agree with other reliable sources.

Bias

A source is biased when it presents only one side, or is written to sell, persuade or promote an agenda. A biased source can make a whole artefact misleading. A researcher reduces bias by comparing several independent sources, preferring peer-reviewed data, checking who funds or owns the source, and including sources with different viewpoints.

Citation management

Every source used must be cited (acknowledged) in the final artefact. Citation management tools such as Zotero and Mendeley save your sources, organise them, and keep track of important references. Tools such as EasyBib and Zotero also generate citations in standard styles such as APA, MLA or Chicago.

7.1.1Creating the artefact: data collection

The first step in creating the artefact is data collection, done by performing advanced searches to locate credible sources. You use search engines, academic databases and digital libraries to find information related to the research question.

MethodMeaningExamples
Primary data collectionYou collect new data yourself, directly from people or events.Questionnaires, interviews, observation, experiments
Secondary data collectionYou use data already collected and published by others.Journal articles, government reports, online databases, books

You may use any reliable method of data collection (these were covered in earlier grades). The main challenge is the reliability and accuracy of the data. So while collecting data you must be able to verify that the source is valid: check the author, the date, the domain, and whether other reliable sources report the same facts.

7.1.2Communication of collected data

After the data has been collected and analysed, the next step is to communicate the findings through digital tools. Each tool suits a different kind of presentation.

Matching the tool to the presentation
Type of presentationSuitable toolsWhy
Text-heavy report or research paperMicrosoft Word, Google Docs, LaTeXDetailed explanations of findings, proper referencing and citations
Visual presentationPowerPoint, Google Slides, PreziEngaging slideshows that show key points in an organised way
Data visualisationExcel, Google Sheets, TableauCharts, graphs and tables that show trends or patterns in the data

7.1.3Layout of the digital artefactOften examined

The artefact must be structured in a logical way so that the audience can follow the story from the question to the answer. This applies to any digital artefact, such as a sales report, a software user manual or a presentation.

The logical layout of a research artefact.

Introduction

The artefact starts with an Introduction that presents the research question and objectives. It gives a brief overview of the task or project, some background information, and the purpose for which the artefact is designed. It is followed by a methodology section that explains how the research was conducted (sources searched, survey method, sample).

Example: in an artefact on the impact of social media on mental health, the introduction states the question, why the topic matters for young people, and what the artefact will show.

Findings

The findings (results) must be communicated clearly and concisely. Visuals play the key role: well-designed graphs, charts, infographics or videos break complex data into digestible formats. Every visual must be clearly labelled, accurate and relevant. Visuals should complement the research, not distract from it.

For example, questionnaire data on how social media affects different age groups can be organised in a table:

Illustrative findings table (made-up data showing the format, not from the book)
Age groupStudents surveyedReport lower study timeReport poor sleep
13 to 154045%30%
16 to 186062%48%
19 to 225054%40%

Result / conclusion

The artefact ends with a clear interpretation of the results and their implications. The conclusion must directly answer the research question using the data collected, and should suggest future research. Example from the book: a study of a school breakfast programme and attendance might conclude which grade levels or groups improved most, and suggest extending the study to academic performance.

7.1.4Using digital tools to communicate results and conclusionsOften examined

Fig 7.6 of the book shows the digital tools available to students. They fall into six groups:

Digital tools available to students (Fig 7.6)
PurposeToolsTypical use
Text-based reportsMicrosoft Word, Google DocsDetailed research reports with headings, tables and citations
PresentationsPowerPoint, Google Slides, PreziVisual slide shows for a class or seminar
Data and chartsExcel, Google Sheets, TableauGraphs, charts and tables of numerical findings; Tableau makes interactive dashboards
InfographicsCanva, PiktochartOne-page visual summaries with icons, numbers and short text
CollaborationGoogle Drive, Trello, Microsoft TeamsGroups share files, divide tasks and work together
CitationsZotero, EasyBib, MendeleyStore sources and create APA, MLA or Chicago references

Choosing the right tool

The choice depends on the nature of the research and the intended audience. A project with extensive numerical data is better presented with Excel or Tableau. A general presentation suits PowerPoint or Google Slides. Whatever the tool, the artefact should keep the structure introduction, methodology, results with clear visuals, and conclusion, and cite all sources.

Creating effective visuals

Graphs, charts and infographics clarify and emphasise key points. They must be properly labelled (title, axes, units, legend), directly related to the findings, and simple. Visuals should improve understanding, not overwhelm the audience with unnecessary information.

Further ideas used in the exercise

Infographic
A single visual that combines icons, charts, numbers and short text to summarise information quickly for a general audience.
Static visualisation
A fixed chart or image (for example a printed bar chart) that shows the same view to every reader.
Interactive visualisation
A digital chart or dashboard (for example in Tableau, Power BI or Google Sheets) that users can filter, zoom, hover over or drill down into to explore the data themselves.
Dashboard
A screen that shows several related charts and key numbers together, often interactive and updated live.
Video summary
A short video of the research findings made with tools such as Canva, Adobe Express (formerly Adobe Spark), PowerPoint (export as video) or a video editor.

7.1.5Creating a research artefactOften examined

To practise, choose a research question of interest, for example "How does social media affect student productivity?". Apply advanced search techniques to locate credible information, organise the findings, and use a digital tool to create an artefact. Fig 7.7 shows the general process.

Process of creating artefacts (Fig 7.7). The output of each step is the input of the next.
The five steps of Fig 7.7 with the book's worked example
StepWhat you doBook example (energy use in buildings)
1. Explicate the problemStart from the initial problem, then clarify and refine it into a precise problem statement (the explicated problem).Initial: How can we reduce energy consumption in commercial buildings? Refined: What are the most effective strategies for reducing energy use in commercial office buildings in urban areas? Final: This artefact will investigate the effectiveness of retrofitting office buildings with energy-efficient lighting and HVAC systems.
2. Outline the artefact and define requirementsPlan the sections and list what the artefact must have and do.Outline: introduction, literature review, case studies, recommendations, conclusion. Components: interactive dashboard, 3D model, references, presentation. Requirements: visually appealing, easy to navigate, accurate, reliable and relevant content. Technical: interactive elements, works on many devices.
3. Design and develop the artefactBuild it from the outline and requirements.Interactive dashboard in Power BI, 3D model in SketchUp, written content and references. Product: a dashboard of energy data with 3D models of office buildings.
4. Demonstrate the artefactPresent it to the audience.Present the dashboard and models to the class.
5. Evaluate the artefactAssess its effectiveness and quality: clarity, organisation and effectiveness of presentation.Evaluation shows improvements are needed, such as more interactive elements and clearer recommendations.

Group work and peer feedback

Students can work in groups: each group researches a different question, gathers data and presents findings with Google Slides or Prezi. This builds skill with digital tools as well as teamwork. After presenting, each group receives peer feedback on the clarity, organisation and effectiveness of its presentation.

7.1.6Reflection and self-assessment

After finishing the project, reflect on the research process. Identify the challenges you met, such as difficulty finding credible sources or presenting complex data, and how you could overcome them. Note what worked well and what you would improve next time.

Also assess your own skill with digital tools. A self-assessment checklist helps you judge how well you selected tools, organised information, and presented data clearly and engagingly.

A sample self-assessment checklist
Self-assessment questionYes / Needs work
Was my research question clear and specific?
Did I use advanced search operators and credible sources?
Did I choose the right tool for my data and audience?
Are all visuals labelled, accurate and relevant?
Does my conclusion answer the research question?
Are all sources cited in one style?

Reflection and self-assessment build confidence and improve research and presentation skills over time.

Key terms

Research
Investigating a specific question or topic by systematically gathering, analysing and interpreting information.
Research question
A clear, focused and specific question that guides the whole investigation and narrows its scope.
Artefact
A product created to present work or answer a question, such as a report, presentation, infographic, video or dashboard.
Advanced search
A search that uses operators and filters (Boolean operators, quotation marks, site:, filetype:, date, language) to get precise, relevant results.
Boolean operators
AND (all words), OR (any word) and NOT (exclude a word) used to combine or exclude keywords.
Site operator
limits results to one website or domain, for example .
Filetype operator
returns only files of one format, for example PDF.
Hyphen operator
A minus sign before a word () excludes pages containing that word.
Intitle operator
returns pages with the keywords in their title.
Credible source
A trustworthy source: peer-reviewed, from a trusted domain (.edu, .gov, .org), up to date and by a known author or institution.
Peer review
Checking of a research article by other experts before it is published.
Citation
A reference that acknowledges the source of information, written in a style such as APA, MLA or Chicago.
Citation management tool
Software such as Zotero, Mendeley or EasyBib that stores sources and generates citations.
Primary data
New data collected directly by the researcher (questionnaires, interviews, observation).
Secondary data
Data already collected and published by others (articles, reports, databases).
Data visualisation tool
Software such as Excel, Google Sheets or Tableau used to make charts, graphs and tables showing trends and patterns.
Infographic
A visual summary combining icons, charts, numbers and short text, made with tools like Canva or Piktochart.
Interactive dashboard
A digital display of several charts that users can filter and explore.
Findings
The part of an artefact that presents the results clearly with labelled visuals.
Explicated problem
The clarified and refined problem statement produced in the first step of creating an artefact.
Self-assessment checklist
A list of questions used to judge one's own skill in choosing tools, organising and presenting information.

Multiple choice questionsp. 193–194

11 mark
Which of the following advanced search operators would be used to limit the results to a specific website domain such as .gov, or .edu
  1. AQuotation marks (" ")
  2. BFiletype
  3. Chyphen Operator (-)
  4. DSite OperatorAnswer
Why

The operator restricts results to one website or domain, for example . Quotation marks match an exact phrase, filetype limits the file format, and the hyphen excludes words.

21 mark
What is the primary benefit of using hyphen operators in advanced searches?
  1. AIt narrows down result to academic articles only
  2. BIt ensures you only get peer reviewed sources.
  3. CIt helps include or excluding specific terms from search resultsAnswer
  4. DIt automatically filters irrelevant websites,
Why

A hyphen before a word () removes pages that contain that word, so it controls which terms are in or out of the results. It does not select academic or peer-reviewed sources.

31 mark
Which digital tool is the best suited for performing large data of complex numerical data in an interactive format.
  1. AGoogle slides
  2. BTableauAnswer
  3. CCanva
  4. DAdobe Spark
Why

Tableau is a data visualisation tool that turns large numerical datasets into interactive charts and dashboards. Google Slides is for slide shows, and Canva and Adobe Spark are design tools for graphics and short videos.

41 mark
What is the first step in creating an artefact?
  1. AData Analysis
  2. BData CollectionAnswer
  3. CCommunication of Findings
  4. DVerification of sources
Why

Section 7.1.1 states that the first step in creating the artefact is data collection, by performing advanced searches to locate credible sources. Analysis and communication come later.

51 mark
What is the purpose of data visualization tools?
  1. ATo create a visually engaging slide show
  2. BTo write and format research papers
  3. CTo illustrate trends or patterns in research dataAnswer
  4. DTo verify valid sources of data
Why

Excel, Google Sheets and Tableau make charts, graphs and tables that illustrate trends or patterns in data. Slide shows are made with presentation tools and papers with word processors.

61 mark
What is the most effective way to structure a digital research presentation of clarity?
  1. AStart with detailed statistics and end with general ideas
  2. BUse visuals exclusively without any text
  3. CBegin with the research question, followed by methodology, results, discussion and conclusion.Answer
  4. DUse a random order of topics to keep the audience engaged.
Why

A logical order from question to method to results to conclusion lets the audience follow the research from problem to answer. The other orders confuse the audience.

71 mark
Which of the following would be the best strategy to find peer-reviewed journal articles on a specific research topic?
  1. AUse Boolean operator with a file type search
  2. BLimit your search to .com sites
  3. CSearch for your topic using the OR operator to get broader results
  4. DUse "quotation marks" and the site .edu operator.Answer
Why

Quotation marks keep the exact topic phrase together and limits results to universities and research institutions, where peer-reviewed work is published. sites are commercial, and OR broadens the search instead of focusing it.

In practice an academic database such as Google Scholar is even better, but it is not among the options.

81 mark
How does the precision of a research question influence data collection methods?
  1. AIt limits the number of sources used
  2. BIt directs the selection of relevant, credible dataAnswer
  3. CIt simplifies data visualization techniques
  4. DIt eliminates the need for secondary sources
Why

A precise question tells the researcher exactly which data, population and variables are needed, so only relevant and credible data is collected. It does not fix the number of sources or remove the need for secondary data.

91 mark
Why might improper citation damage the effectiveness of a digital artefact?
  1. AIt keeps the artefact short and brief
  2. BIt questions the authenticity and reliability of the researchAnswer
  3. CIt complicates the artifact's structure
  4. DIt distracts from the visuals used
Why

Without proper citations readers cannot check where facts came from, so they doubt the authenticity and reliability of the research, and the work may count as plagiarism.

Short questionsp. 194

13 marks
How can Boolean operators enhance the effectiveness of online search?
Solution

Boolean operators (AND, OR, NOT) combine or exclude keywords so the search engine returns only relevant pages, which saves time and improves quality.

  • AND narrows the search: returns pages about both topics.
  • OR broadens it to include synonyms: .
  • NOT (or ) removes unwanted meanings: removes pages about the animal.
23 marks
Describe one advantage of using the site operator in advanced search queries.
Solution

The operator limits the search to one website or domain. Its main advantage is credibility and focus: results come only from sources you trust.

For example, returns only pages from the FBISE website, and returns only pages from educational institutions. This removes advertisements, blogs and unreliable pages, so the researcher finds authentic information faster.

33 marks
How can a digital artefact be designed or created?
Solution

A digital artefact is created by following a clear process (Fig 7.7):

  1. Explicate the problem: turn the research question into a precise problem statement.
  2. Outline and define requirements: plan the sections (introduction, methodology, findings, conclusion) and list what it must contain.
  3. Design and develop it with suitable digital tools (Word, PowerPoint, Excel, Tableau, Canva) using data from advanced searches.
  4. Demonstrate it to the audience and evaluate its clarity, organisation and effectiveness, then improve it.
43 marks
List all the steps to create an artefact.
Solution

The steps to create an artefact (Fig 7.7) are:

  1. Explicate the problem: clarify and refine the initial problem into a final problem statement.
  2. Outline the artefact and define requirements: sections, components and technical needs.
  3. Design and develop the artefact from the outline and requirements.
  4. Demonstrate the artefact by presenting it to the audience.
  5. Evaluate the artefact for clarity, organisation and effectiveness, and note improvements.

Before designing, data is collected through advanced searches of credible sources.

53 marks
What is the importance of layout of digital artefacts?
Solution

The layout is the logical order of the parts of an artefact: introduction, methodology, findings and conclusion. It is important because:

  • It lets the audience follow the research from the question to the answer without confusion.
  • Each part has a clear job: the introduction states the question, the findings show results with labelled visuals, and the conclusion answers the question.
  • A consistent layout makes the artefact look professional and makes the key findings easy to find, which improves understanding and trust.
63 marks
Why is the structure of a research presentation important when communicating results?
Solution

A clear structure (introduction, methodology, results, discussion, conclusion) turns a collection of facts into a logical story.

  • The audience first learns what was asked and why, then how data was collected, so they trust the results.
  • Results are shown in order with visuals, so the audience understands them step by step.
  • The conclusion links back to the research question, so the main message is remembered.
  • A poorly structured presentation confuses the audience and hides the important findings.
73 marks
What is the main benefit of using infographics to present research findings?
Solution

An infographic combines icons, charts, key numbers and short text in one visual. Its main benefit is that it makes complex findings quick to understand and easy to remember.

The audience can see the main message at a glance without reading a long report. For example, one infographic made in Canva or Piktochart can show "62% of students aged 16 to 18 report less study time" with a large number and an icon. Infographics are also easy to share on social media, so the findings reach a wider audience.

83 marks
Explain how advanced search techniques can save time in the research process.
Solution

A basic search returns thousands of mixed results that the researcher must read and reject one by one. Advanced search techniques filter results before they are shown:

  • Quotation marks and AND return only pages with the exact topic.
  • The hyphen or NOT removes unwanted meanings.
  • and return only trusted domains or research files such as PDFs.
  • Date and language filters remove old or unreadable pages.

So the researcher gets fewer, more relevant and more credible results, and spends less time checking useless sources.

93 marks
What digital tool would you recommend for creating a video summary of research findings?
Solution

I would recommend Canva (or Adobe Express, formerly Adobe Spark). It has ready-made video templates, lets you add charts, text, images, voice-over and music, and exports the result as an MP4 video that can be shared online.

Other suitable tools are PowerPoint (record the slides with narration and export as a video) and video editors such as Clipchamp. A short video summary is useful for a general audience because it explains the findings visually in 1 to 2 minutes.

103 marks
How do infographics simplify complex ideas for a general audience?
Solution

Infographics simplify complex ideas by replacing long text and large tables with visual elements that anyone can read quickly:

  • Icons and images show the idea without technical words.
  • Large key numbers and simple charts highlight only the most important results.
  • A logical flow (top to bottom, with arrows or numbered steps) shows how the ideas connect.
  • Short labels remove jargon, so non-experts understand the message.

For example, a statistical report on water use can become one image showing litres used per task.

113 marks
What is one key difference between static and interactive data visualizations?
Solution
Static visualisationInteractive visualisation
A fixed chart or image; every viewer sees the same single view.The viewer can filter, zoom, hover or drill down to explore the data.
Made for print or slides (for example an Excel chart pasted in a report).Made in tools like Tableau, Power BI or Google Sheets dashboards.
Shows only the data the author chose.Lets each user answer their own questions from the same data.

The key difference: a static visualisation is read, while an interactive visualisation is explored by the user.

123 marks
In what ways can poorly designed visuals distort the intended meaning of research findings in an artefact?
Solution

Poorly designed visuals can mislead the audience even when the data is correct:

  • Truncated or uneven axes: a y-axis that starts at 50 instead of 0 makes a small difference look huge.
  • Missing labels, units or legends: the reader cannot tell what is being measured.
  • Wrong chart type: a pie chart for data that does not add up to a whole gives false proportions.
  • Clutter, 3D effects or too many colours hide the real trend.
  • Selective data: showing only favourable results gives a biased message.
133 marks
Explain how the alignment between research questions, findings, and conclusions ensures consistency in a research artefact.
Solution

Alignment means the three parts are linked: the research question decides what data is collected, the findings present exactly that data, and the conclusion answers the same question using those findings.

This keeps the artefact consistent: there are no findings that are off-topic and no conclusions that the data does not support. For example, if the question is "How does social media affect student productivity?", the findings must show productivity data and the conclusion must state the effect. The audience can then trace every claim back to evidence, which makes the artefact credible.

Comprehensive questionsp. 194–195

15 marks
Explain the role of advanced search techniques in improving the quality of research. Provide examples of specific operators and how they can be applied to a research topic.
Solution

Role of advanced search in research

The quality of research depends on the quality of its sources. A basic keyword search returns thousands of mixed results, including advertisements, opinion blogs and out-of-date pages. Advanced search techniques use operators and filters to return fewer, more relevant and more credible results. They improve research quality in three ways: relevance (only pages on the exact topic), credibility (trusted domains and peer-reviewed sources) and currency (recent information).

Specific operators with examples

Research topic: effect of social media on student productivity.

OperatorUseApplied to the topic
ANDAll words must appear
ORInclude synonyms
NOT / Exclude unwanted terms removes business marketing pages
Quotation marksExact phrase
Trusted domain or website or
Research documents returns reports and papers
Keyword in the page title
Range Numbers or years

Combined query:

"social media" AND "student productivity" -marketing site:.edu filetype:pdf

Filters in the Advanced Search window (last update, language, region, usage rights) and academic databases such as Google Scholar and PubMed further restrict results to recent, peer-reviewed work.

Result

Advanced searching saves time, reduces the risk of using false or biased information, and gives evidence that can be cited properly. This makes the findings and conclusions of the research more accurate and trustworthy.

25 marks
Analyze the importance of structuring a research presentation effectively. How do introduction, methodology, results, discussion, and conclusion sections contribute to clear communication?
Solution

Why structure matters

A research presentation must take the audience from a question to an answer. When the parts follow a logical order, the audience understands what was studied, how it was studied, what was found and what it means. A random order makes even good data confusing, hides the main message and reduces trust.

Contribution of each section

SectionContentsContribution to clear communication
IntroductionResearch question, objectives, background and purposeGives context and tells the audience what to look for
MethodologySources searched, data collection method, sample, toolsShows the results are based on a sound method, so they can be trusted and repeated
Results (findings)Data in labelled tables, graphs, charts, infographicsPresents evidence clearly and concisely; visuals make patterns obvious
DiscussionInterpretation of results, comparison with other sources, limitationsExplains what the numbers mean and why they matter
ConclusionDirect answer to the question, implications, future researchLeaves the audience with one clear message and next steps

Example

For the question "How does social media affect student productivity?", the introduction states the question and why it matters; the methodology describes a questionnaire of 150 students and an advanced search of sources; the results show a bar chart of study hours by daily screen time; the discussion explains why older students were more affected; and the conclusion answers the question and suggests studying the effect on exam results.

32026 Annual I, Set B, Q.2 (xii)5 marks
How can digital tools be used to engage diverse audiences in understanding complex research topics? Give examples of how visuals, videos, and interactive elements contribute to audience engagement.
Solution

Engaging diverse audiences

A diverse audience includes experts, teachers, students and the general public, with different reading levels, languages and interests. Digital tools let one piece of research be presented in several forms so that each group can understand it. The researcher chooses the tool according to the nature of the data and the audience.

Visuals

Graphs and charts made in Excel, Google Sheets or Tableau turn large tables into clear patterns. Infographics made in Canva or Piktochart combine icons, key numbers and short text so a non-expert understands the main result at a glance. Example: a pie chart showing the share of energy used by lighting, cooling and computers in an office building.

Videos

Short videos made with Canva, Adobe Express or PowerPoint (exported as video) explain a process step by step with narration and animation. They help audiences who prefer listening to reading and can be shared on social media. Example: a 2-minute video explaining how retrofitting LED lights reduces electricity bills.

Interactive elements

Interactive dashboards (Tableau, Power BI), clickable Prezi presentations, hyperlinks, quizzes and 3D models let users explore the data themselves. Each user can filter by region, year or age group and find the answer that interests them, which keeps them engaged longer. Example: a Power BI dashboard where users select a city to see its energy consumption.

Collaboration and accessibility

Tools such as Google Drive and Microsoft Teams allow the artefact to be shared, commented on and updated, while captions, simple language and translated versions make it accessible to more people.

Together, visuals simplify, videos explain and interactive elements involve the audience, so complex research is understood by experts and non-experts alike.

45 marks
Explain how advanced search operators like site:, filetype:, and quotation marks can be used together to locate high-quality academic sources for a research paper. Provide a step-by-step example.
Solution

The three operators

  • Quotation marks match an exact phrase, so the key concept is not split into separate words.
  • limits results to trusted domains such as , or , or to one website.
  • returns a document format; research papers and reports are usually PDFs.

Used together, they return exact-topic documents from credible institutions in a research format, which are usually high-quality academic sources.

Step-by-step example

Research paper topic: impact of air pollution on the health of children in Pakistan.

  1. Identify the key phrase and put it in quotation marks so only pages with the exact phrase appear.
  2. Add the site operator to keep only educational institutions (universities publish peer-reviewed research).
  3. Add the filetype operator to keep only PDF documents (papers, theses, reports).
  4. Refine: add a synonym with OR, exclude unwanted pages with a hyphen, and set the last update filter to the past 5 years.
  5. Check each result for author, date and references; save good sources in Zotero or Mendeley and cite them in APA style.
"air pollution" children health site:.edu filetype:pdf
"air pollution" (children OR infants) Pakistan site:.gov.pk filetype:pdf -advertisement
Queries built in steps 1 to 4

The same query can be typed in Google Scholar to reach peer-reviewed journal articles directly.

Result

Combining these operators gives a short list of relevant, credible and citable documents, which improves the accuracy of the research paper and saves time.

55 marks
Evaluate the use of data visualization tools like Tableau and Microsoft Excel in presenting research findings. How do these tools help in interpreting and presenting complex datasets?
Solution

Purpose of data visualisation tools

Research often produces large tables of numbers. Data visualisation tools such as Microsoft Excel, Google Sheets and Tableau turn these numbers into charts, graphs and tables that illustrate trends and patterns, so the audience can see the meaning of the data quickly.

Microsoft Excel

  • Stores data in rows and columns; formulas calculate totals, averages and percentages.
  • Makes bar, line, pie and scatter charts in a few clicks; sorting, filtering and pivot tables summarise large data.
  • Widely available and familiar, so it suits student projects and reports.
  • Limitation: charts are mostly static, and very large or live datasets are harder to handle.

Tableau

  • Built for large and complex datasets; connects to spreadsheets and databases.
  • Creates interactive dashboards: users filter, drill down and hover to see details.
  • Maps, trend lines and combined views reveal patterns that a single table hides.
  • Limitation: takes more time to learn, and the full version is paid software.
AspectExcelTableau
Best forSmall to medium data, calculationsLarge, complex data, dashboards
OutputMainly static chartsInteractive visualisations
Ease of useEasy, familiarNeeds training

How they help interpretation and presentation

Both tools summarise thousands of values into a few visuals, highlight trends (rise or fall over time), comparisons (between groups) and outliers, and reduce errors in calculation. Labelled visuals make findings clear to non-experts. For numerical research (MCQ 3 of this exercise) Tableau is the best choice for interactive presentation, while Excel is ideal for calculating and charting results for a written report.

65 marks
How do advanced search techniques improve both the accuracy and efficiency of locating information online? Discuss the importance of using the right keywords and operators for specific research tasks.
Solution

Accuracy

Accuracy means the information found is correct and relevant. Advanced techniques improve it by: / limiting results to credible domains; academic databases (Google Scholar, PubMed) giving peer-reviewed work; quotation marks returning the exact concept; and date filters removing outdated information.

Efficiency

Efficiency means finding the information in less time. AND and quotation marks cut thousands of results to a few relevant ones; the hyphen removes unwanted meanings; goes straight to reports; and filters (language, region) remove pages that cannot be used. The researcher reads fewer pages and finds useful sources faster.

Right keywords

Keywords must be specific and taken from the research question. Vague keywords ("phones bad") return opinions; specific ones ("smartphone use" "sleep quality" teenagers) return studies. Include technical terms and synonyms (joined with OR) so no important source is missed.

Right operators for specific tasks

Research taskSuitable operators
Find official statistics with or
Find an exact definition or quotequotation marks
Search a word with two meaningshyphen, for example
Find recent newslast update filter, News tab
Find scholarly articlesGoogle Scholar with quotation marks and AND
Find reusable imagesusage rights filter

Choosing the right keywords and operators makes each search match its purpose, so the researcher gets accurate information efficiently.

75 marks
Analyze the benefits of creating an interactive dashboard for communicating research results. How does this tool differ from traditional static presentations?
Solution

Interactive dashboard

An interactive dashboard is a single screen that shows several related charts, key numbers and maps, which users can filter and explore. It is built with tools such as Tableau, Power BI or Google Sheets / Looker Studio. The book's example is a Power BI dashboard presenting energy consumption data of commercial office buildings.

Benefits

  • Exploration: users filter by year, region or group and drill down to details, so each person answers their own questions.
  • Overview at a glance: related charts are side by side, so relationships and trends are easy to see.
  • Handles large data: thousands of records are summarised without long tables.
  • Up to date: connected to data sources, it can refresh automatically.
  • Engagement: hovering, clicking and animation keep the audience interested and improve understanding.
  • Works on many devices and can be shared online with a link.

Difference from static presentations

Interactive dashboardTraditional static presentation
User controls what is seenPresenter decides a fixed sequence
Many views of the same dataOne chart per slide or page
Can update with new dataMust be re-made when data changes
Best for exploring complex dataBest for telling one simple story
Needs a device and some learningEasy to print and present

A dashboard is therefore better for large, changing datasets and varied audiences, while a static presentation is enough for a short, fixed message. Many researchers use both: static slides to tell the story, and a dashboard for detailed exploration.

85 marks
Propose a strategy for peer-reviewing digital research artefacts in a classroom setting. How can peer feedback improve both content quality and presentation design?
Solution

Strategy for classroom peer review

  1. Set criteria (rubric): the teacher and class agree on criteria such as clarity of the research question, credibility of sources, accuracy of findings, quality of visuals, organisation, and citations. Each is scored, for example 1 to 4.
  2. Form groups: each group presents its artefact (slides, infographic or dashboard) to the class, as described in section 7.1.5.
  3. Assign reviewers: two other groups review each artefact using the rubric, so every group both gives and receives feedback.
  4. Give written and oral feedback: use the feedback sandwich (a strength, an improvement with a reason, an encouraging suggestion). Comments are about the work, not the person.
  5. Share digitally: use Google Docs comments, Google Forms or Microsoft Teams so feedback is recorded.
  6. Revise and reflect: groups improve the artefact and write a short reflection on what they changed (self-assessment).

How peer feedback improves content quality

  • Reviewers spot weak or non-credible sources, missing citations and unsupported conclusions.
  • Questions from peers show which parts are unclear or do not answer the research question.

How peer feedback improves presentation design

  • Peers point out cluttered slides, unlabelled or misleading charts, small fonts and poor colour contrast.
  • They suggest better tools or layouts, such as an infographic instead of a text-heavy slide or an interactive chart.

Peer review also teaches critical evaluation, teamwork and communication, which improves every later artefact.

95 marks
Critically evaluate how the credibility and bias of sources affect the quality of a digital artefact. How can a researcher minimize bias while selecting sources?
Solution

Effect of credibility

An artefact is only as reliable as its sources. Credible sources (peer-reviewed articles, , , websites, known authors, recent dates) give accurate data, so the findings and conclusions are trustworthy and can be cited. Non-credible sources (anonymous blogs, advertisements, social media posts, outdated pages) may contain errors or false claims. If even one key fact is wrong, the whole conclusion may be wrong, and the audience loses trust in the artefact and the author.

Effect of bias

A biased source presents only one side, for example a phone company's report on the benefits of screen time, or a website selling a product. Using such sources makes the artefact one-sided: the findings seem stronger than they are, opposite evidence is hidden, and decisions based on the artefact may be poor. Bias can also come from the researcher, who may pick only sources that support what they already believe (confirmation bias).

Ways to minimise bias

  • Use several independent sources and compare their facts (cross-checking).
  • Prefer peer-reviewed research and official statistics found through Google Scholar, PubMed or searches.
  • Check the author, publisher, funding and purpose of each source; avoid sources that sell or promote something.
  • Include sources with different viewpoints and report conflicting evidence honestly.
  • Check the date and use current information.
  • Separate facts from opinions, and state the limitations of the data in the discussion.
  • Cite every source so readers can check it.

By selecting credible and balanced sources, the researcher produces an artefact whose conclusions are accurate, fair and convincing.

Important exam questions (not in the exercise)

Likely FBISE short and long questions from this unit that are not in the book exercise, fully answered.

13 marks
Define research and research question. Why should a research question be specific?
Solution

Research is the process of investigating a specific question or topic by systematically gathering, analysing and interpreting information. A research question is a clear, focused and specific question that guides the whole investigation.

It should be specific because it narrows the scope of the research and gives direction: it tells the researcher which data to collect, from whom and what to measure. For example, "How does daily social media use affect the study hours of Grade 12 students?" is better than "Is social media bad?".

23 marks
What is a digital artefact? Give three examples.
Solution

A digital artefact is a product created with digital tools to present work, answer a research question or communicate results and conclusions to an audience. It can include text, visuals, multimedia, hyperlinks and interactive elements.

Examples: (1) a research report written in Microsoft Word or Google Docs, (2) a slide presentation in PowerPoint, Google Slides or Prezi, (3) an interactive dashboard in Tableau or Power BI. Other examples are infographics, videos, sales reports and software user manuals.

33 marks
Differentiate between basic search and advanced search.
Solution
Basic searchAdvanced search
Simple keywords typed into a search engineKeywords combined with operators and filters
Returns a very large number of mixed resultsReturns fewer, more relevant results
Includes unreliable and outdated pagesCan be limited to credible domains, dates and file types
Example: Example:
43 marks
Explain the use of quotation marks and the intitle: operator with examples.
Solution

Quotation marks search for an exact phrase: the words must appear together and in the same order. Example: returns pages with the complete phrase, not pages with the two words far apart.

The operator returns only pages whose title contains the keywords, so the page is mainly about that topic. Example: returns web pages with "HSSC Result 2025" in their title.

53 marks
How is the filetype: operator useful? Give an example.
Solution

The operator returns only files of a chosen format, such as PDF, Word (doc, docx), PowerPoint (ppt) or Excel (xlsx).

It is useful because research papers, official reports and theses are usually published as PDFs, and datasets as spreadsheets. So it takes the researcher straight to documents instead of general web pages. Example: returns only PDF files about Python programming, and returns spreadsheet data from government sites.

63 marks
Describe any three options of the Google Advanced Search window.
Solution
  • None of these words: excludes words from the results (same as the hyphen). gives pages with Digital but not Literacy.
  • Numbers ranging from: finds results within a numeric range such as prices or years. finds books priced between Rs 500 and Rs 1500.
  • Site or domain: limits results to one website or domain. returns results only from the FBISE website.

Other options include language, region, last update, file type and usage rights.

73 marks
How can you judge the credibility of an online source? Give three points.
Solution

Credibility is how far a source can be trusted to be accurate. Check:

  • Author and publisher: a known expert or institution (university, government body) is more reliable than an anonymous page.
  • Domain and review: , , sites and peer-reviewed journals are more trustworthy.
  • Currency and evidence: the page is up to date and its claims are supported by data or references that agree with other reliable sources.
83 marks
What are citation management tools? Name any two.
Solution

Citation management tools are software that save the details of sources (author, title, date, link), organise them into collections, and automatically create in-text citations and a reference list in styles such as APA, MLA or Chicago.

Examples: Zotero and Mendeley (also EasyBib). They save time, avoid mistakes in references, and make sure every source used in the artefact is properly cited, which prevents plagiarism.

93 marks
Differentiate between primary and secondary data collection.
Solution
Primary dataSecondary data
Collected first-hand by the researcherAlready collected and published by others
Methods: questionnaires, interviews, observation, experimentsSources: journal articles, reports, books, online databases
Specific to the research question, but takes time and costQuick and cheap, but may not fit the question exactly

Both must be checked for reliability and accuracy before use.

103 marks
Name the tools used for (a) text-heavy reports, (b) visual presentations, (c) data visualisation.
Solution
  • (a) Text-heavy reports: Microsoft Word, Google Docs or LaTeX, for detailed explanations with references and citations.
  • (b) Visual presentations: PowerPoint, Google Slides or Prezi, for engaging slide shows of key points.
  • (c) Data visualisation: Excel, Google Sheets or Tableau, for charts, graphs and tables that show trends and patterns.

The choice depends on the nature of the research and the audience.

113 marks
Name two collaboration tools and explain how they help group research.
Solution

Collaboration tools include Google Drive, Trello and Microsoft Teams.

  • Google Drive stores shared files; members edit the same document or slides at the same time and add comments.
  • Trello shows tasks as cards on boards (to do, doing, done), so the group divides work and tracks progress.
  • Microsoft Teams provides chat, video meetings and shared files in one place.

They help a group work together efficiently even when members are in different places.

123 marks
What should be included in the Findings section of a digital artefact?
Solution

The Findings section presents the results of the research clearly and concisely. It should include:

  • The main results in well-designed graphs, charts, tables, infographics or videos.
  • Clear labels, titles, units and legends on every visual.
  • Only accurate and relevant data that relates to the research question.
  • A short explanation of what each visual shows.

Visuals should complement the research, not distract from it.

133 marks
What should a good conclusion of a research artefact contain?
Solution

The conclusion gives a clear interpretation of the results and their implications. It should:

  • Directly answer the research question using the data collected.
  • State the main findings and what they mean (implications).
  • Suggest future research or areas for further investigation.

Example: a study on a school breakfast programme may conclude which grades improved attendance most and suggest studying its effect on academic performance.

143 marks
Why are reflection and self-assessment important after completing a research project?
Solution

Reflection means looking back at the research process to identify challenges (such as finding credible sources or presenting complex data), what worked well and what to improve. Self-assessment means judging one's own skill with digital tools, often with a checklist.

They are important because they show the researcher's strengths and weaknesses, help avoid the same mistakes in future projects, and build confidence and research and presentation skills over time.

153 marks
What is the difference between quantitative and qualitative research?
Solution
Quantitative researchQualitative research
Collects numerical dataCollects descriptive data (words, opinions, experiences)
Answers how many or how muchAnswers why and how
Tools: surveys with fixed options, measurements; shown in graphsTools: interviews, open questions, observation; shown as themes and quotes
Example: % of students using social media over 3 hours dailyExample: why students feel distracted by phones
15 marks
Describe the layout of a digital artefact. Explain each part using the example of an artefact on the impact of social media on mental health.
Solution

A digital artefact (report, presentation, user manual) must be arranged in a logical order so that results and conclusions are communicated effectively.

1. Introduction

Presents the research question and objectives, background and purpose. Example: "How does time spent on social media affect the mental health of students aged 13 to 22?" with a note on rising screen time among youth.

2. Methodology

Explains how the research was done: an online questionnaire to 150 students, and advanced searches () for published studies.

3. Findings

Presents results clearly with labelled visuals, for example a table and bar chart of the percentage in each age group reporting poor sleep or anxiety. Visuals must be accurate and relevant.

4. Result / conclusion

Interprets the results and answers the question, for example that students aged 16 to 18 were most affected, and suggests future research, such as the effect of screen-time limits.

5. References

All sources cited in APA or MLA style using Zotero or EasyBib.

Digital artefacts may also include hyperlinks, embedded videos and interactive charts, which add depth and accessibility.

25 marks
Explain the process of creating a research artefact (Fig 7.7) with the example of reducing energy consumption in commercial buildings.
Solution
The five steps in order.

Step 1: Explicate the problem

Start with the initial problem and refine it. Initial: How can we reduce energy consumption in commercial buildings? Clarified: What are the most effective strategies for reducing energy consumption in commercial office buildings in urban areas? Explicated (final): This artefact will investigate the effectiveness of retrofitting office buildings with energy-efficient lighting and HVAC systems.

Step 2: Outline the artefact and define requirements

Outline: introduction, literature review, case studies, recommendations, conclusion. Components: interactive dashboard, 3D model, references, presentation. Requirements: visually appealing, easy to navigate, accurate, reliable and relevant content; technical requirements: interactive elements and compatibility with multiple devices.

Step 3: Design and develop the artefact

Build it from the outline: an interactive dashboard in Power BI showing energy data, a 3D model of an office building in SketchUp, and written content with references. The output is the artefact.

Step 4: Demonstrate the artefact

Present it to the audience (class, teachers or building managers) and explain the findings.

Step 5: Evaluate the artefact

Assess its quality and effectiveness on clarity, organisation and presentation. In the book's example the evaluation suggests adding more interactive elements and clarifying the recommendations; these improvements are then made.

35 marks
Describe the digital tools available to students for presenting research. How should a student choose the right tool?
Solution

Digital tools (Fig 7.6)

CategoryToolsUse
Word processingMicrosoft Word, Google Docs, LaTeXDetailed reports with references
PresentationPowerPoint, Google Slides, PreziVisual slide shows
Data visualisationExcel, Google Sheets, TableauCharts, graphs, tables, dashboards
InfographicsCanva, PiktochartVisual summaries
CollaborationGoogle Drive, Trello, Microsoft TeamsGroup work and file sharing
CitationZotero, EasyBib, MendeleyReferences in APA, MLA, Chicago

Choosing the right tool

  • Nature of the research: extensive numerical data needs Excel or Tableau; a descriptive study needs Word or Google Docs.
  • Intended audience: a general audience prefers slides, infographics or a short video; experts expect a detailed report with citations.
  • Purpose: to explore data use an interactive dashboard; to tell one clear story use slides.
  • Collaboration: group projects need shared tools such as Google Drive or Teams.
  • Skill and access: choose tools the student can use well and that are available.

Whatever tool is chosen, the artefact should keep a clear structure (introduction, methodology, results with labelled visuals, conclusion) and cite all sources. Visuals should enhance understanding and not overwhelm the audience.

45 marks
Explain Boolean operators with Venn diagrams. How do they narrow or broaden a search?
Solution

Boolean operators

Boolean operators are the logical words AND, OR and NOT used to combine keywords in a search. They are named after the mathematician George Boole. Search engines and academic databases understand them.

Shaded regions are the pages returned.

AND (narrows)

Every keyword must be present, so only the overlap is returned. Example: gives pages about renewable energy in Pakistan only. More AND terms give fewer results.

OR (broadens)

Any one keyword may be present, so the union is returned. It is used for synonyms or related terms. Example: . More OR terms give more results.

NOT or hyphen (narrows by exclusion)

Pages with the second keyword are removed. Example: or returns pages about the animal.

Combining them

("online learning" OR "e-learning") AND effectiveness -advertisement

Brackets group the OR terms. Using AND and NOT narrows a search that gives too many results, while OR broadens a search that gives too few.

55 marks
How should visuals be designed and used in a research artefact? Discuss the features of effective visuals.
Solution

Role of visuals

Visuals (graphs, charts, tables, infographics, videos) break complex data into digestible formats. They make trends, comparisons and results clear quickly, so the audience understands the significance of the findings.

Features of effective visuals

  • Clearly labelled: title, axis labels, units, legend and source.
  • Accurate: drawn from the real data with honest scales (axes starting at zero where appropriate).
  • Relevant: each visual supports a finding linked to the research question.
  • Right type: line graph for change over time, bar chart for comparing groups, pie chart for parts of a whole, table for exact values.
  • Simple and uncluttered: few colours, no unnecessary 3D effects or decoration.
  • Complements the text: a short caption explains what the visual shows; it does not distract.

Tools

Charts and tables: Excel, Google Sheets, Tableau. Infographics: Canva, Piktochart. Videos: Canva, PowerPoint export.

Common problems to avoid

Truncated axes, missing labels, overloaded slides and unnecessary information can distort findings or overwhelm the audience. Every visual should enhance understanding.

FBISE 2026 questions

Questions from the FBISE HSSC-II 2026 (1st Annual) papers that belong to this unit, answered the way an examiner expects.

122026 Annual I, Set B, MCQ 121 mark
Which tool is primarily used for creating graphs, charts, and tables to illustrate key findings?
  1. AGoogle Docs
  2. BExcelAnswer
  3. CPrezi
  4. DMicrosoft Teams
Why

Excel (with Google Sheets and Tableau) is a data visualisation tool used to create graphs, charts and tables that illustrate trends in research data. Google Docs is for text, Prezi for presentations and Teams for collaboration.

132026 Annual I, Set B, MCQ 131 mark
Which part of the artefact must clearly present data using visuals like charts and infographics?
  1. AIntroduction
  2. BReflection
  3. CFindingsAnswer
  4. DProcess
Why

The Findings section communicates results clearly and concisely with well-designed graphs, charts, infographics or videos. The introduction states the question and objectives.

2 (xii)2026 Annual I, Set B, Q.2 (xii)2+1 = 3 marks
How can digital tools be used to engage diverse audiences in understanding complex research topics? Give one example.
Solution
Use of digital tools (2 marks)

Digital tools present the same research in forms that suit different audiences. Visuals (charts in Excel or Tableau, infographics in Canva or Piktochart) simplify large data; videos explain processes with narration and animation; interactive elements (dashboards, clickable Prezi presentations, hyperlinks) let users explore the data themselves. Collaboration tools such as Google Drive let the audience comment and share. This makes complex topics clear to experts and non-experts alike.

Example (1 mark)

A study on energy use in office buildings can be shown as an interactive Power BI dashboard where each user selects a city to see its energy consumption, together with a short infographic for the general public.

112026 Annual I, Set D, MCQ 111 mark
Which digital tool is most suitable for writing detailed research reports?
  1. ATableau
  2. BMicrosoft WordAnswer
  3. CPrezi
  4. DPowerPoint
Why

Text-based tools such as Microsoft Word or Google Docs are used for writing detailed research reports with explanations, references and citations. Tableau is for data visualisation; Prezi and PowerPoint are for presentations.

2 (xiii)2026 Annual I, Set D, Q.2 (xiii)3 marks
Why are tools like Microsoft Word or Google Docs important for communicating research results?
Solution

Microsoft Word and Google Docs are text-based tools used to write and format detailed research reports and papers. They are important because:

  • Detailed explanation: they allow long, organised text with headings for introduction, methodology, findings and conclusion.
  • Referencing and citations: footnotes, reference lists and citation tools (with Zotero or EasyBib) credit sources in APA or MLA style, making the report credible.
  • Tables, charts and formatting: findings can be shown with tables, inserted charts and consistent formatting.
  • Sharing and collaboration: Google Docs lets several researchers edit and comment at the same time, and both can export to PDF for sharing.

Exam focus

  1. Advanced search operators: AND, OR, NOT, quotation marks, site:, filetype:, intitle:, with examples (long)
    Core skill of the unit; asked in MCQs and in several long questions (ERQ 1, 4, 6).
    Go to answer
  2. Combine site:, filetype: and quotation marks in a step-by-step search (long)
    Typical Section C question that tests applying operators together.
    Go to answer
  3. Layout of a digital artefact: introduction, methodology, findings, conclusion (long)
    2026 Set B MCQ 13 tested the Findings part; structure questions are common.
    Go to answer
  4. Steps to create an artefact (Fig 7.7) (short)
    A direct list question; draw the staircase diagram for full marks.
    Go to answer
  5. Digital tools for reports, presentations, data visualisation, infographics and collaboration (short)
    2026 Set B MCQ 12, Set D MCQ 11 and Set D Q.2 (xiii) all tested the choice of tool.
    Go to answer
  6. How digital tools engage diverse audiences (visuals, videos, interactive elements) (short)
    Asked in 2026 Set B Q.2 (xii); same as ERQ 3 of the book.
    Go to answer
  7. Credibility and bias of sources; how to minimise bias (long)
    Links search skills to research quality; ERQ 9 and MCQ 9 test it.
    Go to answer
  8. Static versus interactive visualisations; interactive dashboards (short)
    Short difference question and a long analysis question in the exercise.
    Go to answer
  9. Infographics and effective visuals; how poor visuals distort findings (short)
    Three short questions of the exercise are on visuals.
    Go to answer
  10. Reflection and self-assessment after a research project (short)
    Last topic of the unit; easy 3 marks.
    Go to answer

Mark this unit as done to fill the Class 12 Computer Science ring.

Next, unit 8
Entrepreneurship in digital age

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